The following is the Hino Motors Canada, Ltd. Privacy Policy.
It sets out our Privacy Policy and how we strive to protect the confidentiality of your personal information that we have received from you, or from our dealers.
The specific purpose of our Privacy Policy is to inform you of the nature of the personal information we collect, why we collect it, how it is used, how it is disclosed and how you may correct errors in your personal information collected by us.
We understand the importance of your personal information and take pride in our commitment to maintaining the confidentiality of your personal information. We ensure that your personal information is collected, used and disclosed only in the manner to which you have consented. We use our best efforts to ensure that we meet or exceed the requirements of all laws and regulations applicable to privacy issues in Canada.
1. What is “Personal Information”
“Personal Information” can be broadly defined to mean any information that can be used to identify you. This includes, but is not necessarily limited to, your name, your mailing address, and your telephone number(s).
2. Collection of your Personal Information
We primarily obtain your personal information from or through the Hino dealer from whom you bought a new Hino truck. That dealer provides us with your personal information for the purpose of the New Hino Truck Warranty which applies to your new Hino truck. We also may obtain your personal information when you complete and submit to us an information request form on our website. We may also obtain your personal information from or through a Hino dealer if you complete the “Subsequent Owner Warranty Registration Card” in the Hino Service and Warranty Information booklet.
In order to ensure that we provide you with the best and most accurate service possible, it is our policy to try to ensure that all decisions involving your personal information are based on the use of the most complete, accurate and up-to-date information available.
In that regard, please note we rely primarily on you to provide us with your most complete, accurate and up-to-date personal information and to inform us, directly or through a Hino dealer, of any changes to your personal information .
3. Your Consent Respecting the Collection Use and Disclosure of Personal Information
We obtain your written, oral or electronic consent to collect, use or disclose your personal information before or at the time we obtain your personal information in connection with your Hino Truck Warranty or when you submit your information request to us through our website.
4. Disclosure of your Personal Information
We disclose your personal information to third parties only with the consent that you have previously provided to us, and we require them to comply with the requirements of this Privacy Policy.
Some examples of third parties to whom your information may be disclosed (and the reasons that may be done) are:
- To Hino Motors, Ltd., or Hino Motors Manufacturing U.S.A., Inc., in order to establish and maintain your Hinotruck's warranty status.
- To third party manufacturers of Hino parts in connection with the warranty status of your Hino truck;
- To third parties whose services we use for marketing purposes; and
- To third parties which conduct parts and service business for us.
5. Use of Personal Information for Marketing Purposes
We will not sell your personal information to any third party at any time.
Your personal information may be used to include you in advertising or marketing campaigns which we alone, or in co-operation with third parties for whose services we arrange, conduct to increase awareness of our products and/or services. By notice to us in writing, you may opt out of receiving advertising or marketing information from us or from third parties hired by us.
6. We Strive to Protect your Personal Information
We have adopted a number of safeguards in our ongoing effort to safeguard your personal information from unauthorized collection, use or disclosure. The measures in question are contractual, organizational, structural and technological.
7. Retention of Personal Information
We retain your personal information only for the period of time that it is necessary to fulfill the purposes for which it was collected.
8. Contacting Us
Questions or complaints with respect to our Privacy Policy, and requests to access, correct or remove your personal information from our records, should be directed in writing to:
Hino Motors Canada, Ltd.
Attn: Privacy Officer
395 Ambassador Drive
Mississauga, Ontario
L5T 2J3
Or by telephone:
905-670-3352
9. Amendments to this Privacy Policy
We may change this Privacy Policy from time to time. Any changes will be preceded by a notice to that effect being posted at our web site. |